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Post by egyptiantigress on Nov 12, 2005 5:08:07 GMT -5
On November 3rd we announced our exciting new game enhancements for Star Wars Galaxies™. We believe these modifications will significantly improve the gameplay experience and deliver a true Star Wars adventure. However, if your Star Wars Galaxies account was in good standing as of November 3, 2005, you purchased the latest expansion pack, Star Wars Galaxies:Trials of Obi- Wan™ before November 3, 2005, and you find that these new enhancements are not to your liking, you may request a refund of the purchase price of the Trials of Obi-Wan expansion pack.
In order to obtain a refund, you may do either of the following on or before December 1, 2005:
(1) Send an email to refunds@soe.sony.com
(2) Send a written request for a refund to:
SWG Trials of Obi-Wan Refunds
8928 Terman Court
San Diego, CA 92121
Please include in your email or written request your name, address, telephone number, email address and Station Name (but NOT your password).
You will be asked for information verifying your request and, upon the issuance of a refund, your access to any Trials of Obi-Wan content or features will be removed from your Star Wars Galaxies account. Please allow four to six weeks for processing.
It is our mission to provide you with an experience that is worthy of the name Star Wars! May the Force be with you!
The Star Wars Galaxies team
Brenlo Bixiebopper Director, Global Community Relations - SOE
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parnell
New Member
ALI Member
Posts: 14
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Post by parnell on Nov 23, 2005 12:50:22 GMT -5
make sure when you request your refund that you cc jsmedly@soe.sony.com and jtorres@soe.sony.com so they can hear your voice.
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